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Terms and condition

Terms and Use

These Terms and Use (“Terms”) govern your access to and use of the EmpowerZ website, learning platforms, training courses and consultancy services (together, the “Services”). By accessing our website, creating an account, purchasing a course or engaging our services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. Definitions

      “EmpowerZ”, “we”, “us” means the provider of the Services.

      “Learner” or “Client” means any individual or organisation that purchases or uses the Services.

      “B2C Services” means training courses offered to individuals: self-paced online courses, live webinars, and classroom (in-person) sessions.

      “B2B Services” means consultancy and advisory services offered to organisations on a retainer, project, hourly, or call basis.

      “Content” means all materials made available through the Services, including videos, slides, documents, assessments and deliverables.

2. Eligibility and Accounts

You must be at least 18 years old, or have the consent of a parent or guardian, to use the Services. When you create an account you agree to provide accurate information and to keep your login credentials confidential. You are responsible for all activity under your account and must notify us immediately of any unauthorised use.

3. Our Services

EmpowerZ provides:

      B2C training courses in self-paced, live-webinar and classroom formats, including access to Content and, where applicable, certificates of completion;

      B2B consultancy services delivered under a separate statement of work or engagement confirmation, on a retainer, project, hourly, or per-call basis.

Course outlines, schedules, durations and prices are described at the point of sale and may be updated from time to time.

4. Enrolment and Access

Upon successful payment you will receive access to the relevant course or a confirmed booking for a live or classroom session. Access to self-paced Content is granted for the period stated at purchase. Live and classroom sessions are subject to scheduling, minimum enrolment numbers and venue capacity. We may reschedule or substitute trainers where reasonably necessary.

5. B2B Engagements

B2B consultancy Services are provided under an engagement confirmation, proposal or statement of work that specifies the scope, deliverables, fees and billing model (retainer, project, hourly or calls). In the event of a conflict between such a document and these Terms, the engagement document prevails for that engagement. Retainers are billed in advance for the agreed period; project fees are billed against agreed milestones; hourly and call-based work is billed against time actually incurred.

6. Fees and Payment

Fees are stated at the point of sale or in the applicable engagement document. We accept payment in Egyptian Pound (EGP), Saudi Riyal (SAR) and US Dollar (USD). Prices are exclusive of applicable taxes unless stated otherwise. Payment terms, refunds and cancellations are governed by our Sales and Refunds Policy.

7. Intellectual Property

All Content and materials provided through the Services are owned by or licensed to EmpowerZ and are protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Content solely for your own personal or internal business learning purposes.

You must not copy, reproduce, distribute, publicly display, resell, record, sub-licence or create derivative works from the Content, nor share your account access with others, without our prior written consent.

8. Acceptable Use

You agree not to:

      Use the Services for any unlawful purpose or in breach of these Terms;

      Share, resell or distribute Content or account credentials;

      Attempt to gain unauthorised access to our systems or disrupt the Services;

      Upload malicious code or infringing, offensive or defamatory material;

      Misrepresent your identity or affiliation.

9. Disclaimers

The Services are provided on an “as is” and “as available” basis. While we strive to deliver high-quality training and advice, we do not warrant any particular outcome, result, certification, employment or business result from using the Services. Any recommendations provided in consultancy engagements are advisory; decisions and their implementation remain your responsibility.

10. Limitation of Liability

To the maximum extent permitted by applicable law, EmpowerZ shall not be liable for any indirect, incidental, special or consequential loss, or loss of profit, revenue, data or goodwill. Our total aggregate liability arising out of or in connection with the Services shall not exceed the amount you paid to us for the specific Service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless EmpowerZ and its personnel from any claims, damages or expenses arising from your breach of these Terms or misuse of the Services.

12. Suspension and Termination

We may suspend or terminate your access to the Services if you breach these Terms. Upon termination your right to access the Content ceases. Provisions that by their nature should survive termination will continue to apply.

13. Governing Law and Disputes

These Terms are governed by the laws of the Arab Republic of Egypt. The parties will seek to resolve any dispute amicably; failing which the dispute shall be subject to the competent Egyptian courts or, where agreed, to arbitration conducted under Egyptian law.

14. Force Majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, epidemics, war, civil unrest, governmental action, or failure of utilities or communications networks.

15. Changes to These Terms

We may modify these Terms from time to time. Changes take effect when posted with an updated Effective Date. Your continued use of the Services after changes constitutes acceptance.

16. Contact

Questions about these Terms may be directed to Support@empowerz.net.