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Terms
These Terms and Use (“Terms”) govern your access to and use of the
EmpowerZ website, learning platforms, training courses and consultancy services
(together, the “Services”). By accessing our website, creating an account,
purchasing a course or engaging our services, you agree to be bound by these
Terms. If you do not agree, you must not use the Services.
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“EmpowerZ”, “we”, “us” means the
provider of the Services.
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“Learner” or “Client” means any
individual or organisation that purchases or uses the Services.
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“B2C Services” means training
courses offered to individuals: self-paced online courses, live webinars, and
classroom (in-person) sessions.
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“B2B Services” means consultancy
and advisory services offered to organisations on a retainer, project, hourly,
or call basis.
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“Content” means all materials made
available through the Services, including videos, slides, documents,
assessments and deliverables.
You must be at least 18 years old, or have the consent of a parent or
guardian, to use the Services. When you create an account you agree to provide
accurate information and to keep your login credentials confidential. You are
responsible for all activity under your account and must notify us immediately
of any unauthorised use.
EmpowerZ provides:
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B2C training courses in
self-paced, live-webinar and classroom formats, including access to Content
and, where applicable, certificates of completion;
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B2B consultancy services delivered
under a separate statement of work or engagement confirmation, on a retainer,
project, hourly, or per-call basis.
Course outlines, schedules, durations and prices are described at the
point of sale and may be updated from time to time.
Upon successful payment you will receive access to the relevant course or
a confirmed booking for a live or classroom session. Access to self-paced
Content is granted for the period stated at purchase. Live and classroom
sessions are subject to scheduling, minimum enrolment numbers and venue
capacity. We may reschedule or substitute trainers where reasonably necessary.
B2B consultancy Services are provided under an engagement confirmation,
proposal or statement of work that specifies the scope, deliverables, fees and
billing model (retainer, project, hourly or calls). In the event of a conflict
between such a document and these Terms, the engagement document prevails for
that engagement. Retainers are billed in advance for the agreed period; project
fees are billed against agreed milestones; hourly and call-based work is billed
against time actually incurred.
Fees are stated at the point of sale or in the applicable engagement
document. We accept payment in Egyptian Pound (EGP), Saudi Riyal (SAR) and US
Dollar (USD). Prices are exclusive of applicable taxes unless stated otherwise.
Payment terms, refunds and cancellations are governed by our Sales and Refunds
Policy.
All Content and materials provided through the Services are owned by or
licensed to EmpowerZ and are protected by intellectual property laws. Subject
to your compliance with these Terms, we grant you a limited, non-exclusive,
non-transferable, revocable licence to access and use the Content solely for
your own personal or internal business learning purposes.
You must not copy, reproduce, distribute, publicly display, resell,
record, sub-licence or create derivative works from the Content, nor share your
account access with others, without our prior written consent.
You agree not to:
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Use the Services for any unlawful
purpose or in breach of these Terms;
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Share, resell or distribute
Content or account credentials;
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Attempt to gain unauthorised
access to our systems or disrupt the Services;
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Upload malicious code or
infringing, offensive or defamatory material;
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Misrepresent your identity or
affiliation.
The Services are provided on an “as is” and “as available” basis. While
we strive to deliver high-quality training and advice, we do not warrant any
particular outcome, result, certification, employment or business result from
using the Services. Any recommendations provided in consultancy engagements are
advisory; decisions and their implementation remain your responsibility.
To the maximum extent permitted by applicable law, EmpowerZ shall not be
liable for any indirect, incidental, special or consequential loss, or loss of
profit, revenue, data or goodwill. Our total aggregate liability arising out of
or in connection with the Services shall not exceed the amount you paid to us
for the specific Service giving rise to the claim.
You agree to indemnify and hold harmless EmpowerZ and its personnel from
any claims, damages or expenses arising from your breach of these Terms or
misuse of the Services.
We may suspend or terminate your access to the Services if you breach
these Terms. Upon termination your right to access the Content ceases.
Provisions that by their nature should survive termination will continue to
apply.
These Terms are governed by the laws of the Arab Republic of Egypt. The
parties will seek to resolve any dispute amicably; failing which the dispute
shall be subject to the competent Egyptian courts or, where agreed, to
arbitration conducted under Egyptian law.
We are not liable for any failure or delay caused by events beyond our
reasonable control, including natural disasters, epidemics, war, civil unrest,
governmental action, or failure of utilities or communications networks.
We may modify these Terms from time to time. Changes take effect when
posted with an updated Effective Date. Your continued use of the Services after
changes constitutes acceptance.
Questions about these Terms may be directed to Support@empowerz.net.